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Created with Fabric.js 1.4.5 Information Management- 2014 Overview What's Achievement Management? What's Achievement Management? BUSINESS GOALS EVERYBODY has clear targets, aligned to business goals EVERYBODY has clear targets, aligned to business goals. ACHIEVEMENT PLAN What's that? 10-20 Responsibilities ... each with 1-3 measurable targets Handle incoming phone-calls * Nobody waits longer than 30 secs * Boss always returns important calls same day E.g. 6 Major project delivered .. each with minimal post production issues Handle incoming phone-calls * Nobody waits longer than 30 secs * Boss always returns important calls same day E.g. BI Changes- N966 report changes,Leasing reports been Automated, to name few ..another 5 lined up for next couple of months Less failures, More data availabilityProactive Monitoring + MI Awards+ Year End Party+ Working for a cause How do we use it? What We Delivered?? What changed? - HR data mart- Financial Claims Scheme Phase 1 & 2 - Access and Payment systems- SHLA will be implemented- Tactical ACT solution- Accurate reconcilliation Identifying / removing barriers to achievement -> Also used for: The new approach Before Now double click to changethis text! Drag a cornerto scale proportionally. double click to change this header text! Information Delivery DW SupportDevelopment Chnage & Demand ...n almost there.. - Basel III Liquidity- Intellinx- Repo Eligibility - FATCA- Branch Efficiency - ASIC ..... and couple of babies SDLC process Implemented * Design, Documentation, Testing been key Proper Estimation --Meeting timelines --Starting next one on time Change - IM F&T-IM 3 Locations 4 Locations Head: Amanda New head: Stephen Task Oriented Process Oriented BAU Fixes Working Together Towards Excellence **Achievements**
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