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Created with Fabric.js 1.4.5 X 64% Enterprise IT Performance Management 36% Without With Limited Support Complex 41% Annual Cost of Downtime Complex IT systems Expensive Time Consuming Unsure How Disadvantages of Lacking an ITPM Program: 17% Slower Revenue Growth Lower Operating Margin Outperformed in stock market by If an e-commerce site is making $100,000 per day,a 1 second page delay could potentially cost you $2.5 million in lost sales every year $110,000 86 hours $9,600,000 Based on Gartner and Aberdeen Difficulties in Implementing ITPM: 70% of IT performance issues reported directly by end users The Solution: 1 1: 2: ml 2 IT Performance Management: Affordable Reliable Effecient 15% per hour per year A 1 second delay in page response can result in a 7% reduction in conversions. Impact to the Business: 1 in 4 abandon a loading website after 4 seconds Employee Retention Revenue $34,000,000 Annual Cost of Slow IT Performance Upwards of Customer Loyalty Staff Augmentation Software Consulting Corporate Training Brand A Business Case for IT Performance Management IT Performance Management - The discipline of monitoring and measuring IT performance metrics to assess the performance of IT resources and technology's impact on the business. (ITPM)
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