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Created with Fabric.js 1.4.5 Anger Management Williams' 12 Strategies for Controlling Aggression Understanding Anger Common causes include feelings of: Frustration.Hurt.Harassment.Injustice, regardless of whether real or perceived.Requests or criticisms that we believe are unfair.Threats to people, things, or ideas that we hold dear. The Dangers of Anger Uncontrolled anger leads to many negative consequences Can damage relationships with our bosses and colleagues Can lead people to lose trust and respect for us Managing Anger 1. Acknowledge That you Have a Problem 2. Keep a Hostility Log 3. Use Your Support Network 4. Interrupt the Anger Cycle 5. Use Empathy 6. See the Humor in Your Anger 7. Relax 8. Build Trust 9. Listen Effectively 10. Be Assertive 11. Live Each Day as if it's Your Last 12. Forgive and Forget The strategies above are only a general guide. Anger is a powerful force that can jeopardize your relationships, your work, and your health,if you don't learn to manage it effectively. Acknowledge that you have a problem, keep a hostility log, and build a support network based on trust. Finally, learn to forgive people that who make you angry. These reflect an abridged version of 17 strategies that Drs Redford Williams and Virginia Williams described in their best-selling book, "Anger Kills." Brighton School of Business and Management
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