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Created with Fabric.js 1.4.5 Education Linda Rinaldi8624 Sunset WaySacramento, CA 95660 Account Manager Costa Mesa 20022007 Account Manager - Costa Mesa 2002-2007 Primary customer contact fo the nation's largest collector and provider of real estate focused public record data. Industries serviced : Lending, Title, investor and Government. Territory - AL, LA, MS, OK, TX. Experiancorp Account AssociateTrainer Experiancorp Account Associate/Trainer 2002-2007 1998-2002 1995-1998 Partnered with 7 sales representatives to provide Provided end-user pre and post sales support for CANON INC CANON INC pre and post sales customer service, trauning , and add-on sales to real estate -related companies. Territory - Southern California computer peripheral products 916-437-5298916-437-2280 EXPERIENCE EXPERIENCE PC SKILLS PC SKILLS Experience and selected achievements Experience and selected achievements - Boosted customer retention to 96%. - Consistently achieved monthly sales averages of 133% of target for Canon Inc. - Awarded "Top Territory Growth" from Experian Corp. - Reduced pre-production errors by 74% for Ford Motor Company's. - Spearheaded national online training program for end-users of Experian database solutions that led to development of company's firsy centralized training department. - Increased viewer awareness of summer programming for Turner Classic Movies by facilitating the development of national ad campaign as junior account executive for The Miller Group. Significant professional accomplishments Significant professional accomplishments * Certificate in Interior Design Sacramento city college. * Bachelors of Arts in Design University of California at Santa Barbara. * Entreprenuership institute , Columbus , OH. - Experian Corp - Costa Mesa/Sacramento , CA 1998 to 2007 Clobal provider of business information with over $9.1 billion in annual revenue. - Account associate/Trainer 1998-2002 Worked collaboratively with major client to introduce data solution for direct mail campaigns: grew account revenue from $20,000 per year to $500,000 per year within 3 years. Developed and implemented direct mail program that increased customers participation in monthly training seminars by 200%. Created clien tracking system that allowed account management team to analyze customer revenue and product usage - adopted by account managers nationwide as best practice. Instrumental in developing company's first formal account management role that was later adopted company - wide. Promoted to account manager in 2002. - Canin, INC - West Sacramento, CA 1995 to 1998 Global company: premier providers of products for home and office with $6.8 billion in annual revenue. Recognized for leadership in sales and customer service. Achieved 133% of sales quota in 1997. Ranked in top 2 of 20 customer service representatives. Empowered new employees by providing training and support in product knowledge, market segments and company protocols, wich increased productivity considerably. Continuiusly exceeded quarterly sales quotas by 110% for 7 of 8 quarters in 2003 and 2004. Prepared and presented training seminar "Customer Mining" to nationwide sales force to improve lead generation activities and increase overall sales revenue.
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