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Created with Fabric.js 1.4.5 What's Achievement Management? What's Achievement Management? What's Achievement Management? One Simple Rule: Don't just tell people what you want them to do. On their very first day in the job. When? BUSINESS GOALS EVERYBODY has clear targets, aligned to business goals EVERYBODY has clear targets, aligned to business goals. Tell them what you expect them to ACHIEVE! Where? In their Job Description ... ACHIEVEMENT PLAN What's that? 10-20 Responsibilities ... each with 1-3 measurable targets Handle incoming phone-calls * Nobody waits longer than 30 secs * Boss always returns important calls same day E.g. ACHIEVEMENT PLAN 10-20 Responsibilities. .. each with 1-3 measurable targets Handle incoming phone-calls * Nobody waits longer than 30 secs * Boss always returns important calls same day E.g. 10 Personal Attributes Essential skills / requirements .. each with 5 performance descriptors Handle incoming phone-calls * Nobody's waited more than 30 secs * Boss always answered important calls same day Concentration A. Stays focused for several hours - no mistakes .. E. Always finds it difficult to focus on the task in hand NVQ2 - Front of House Reception + auto Job Evaluation - based on Responsibilities' impact on Profit, Customers, Colleagues, Systems How do we use it? How do we use it? What changes? Insights, examples, free resources, contact details at www.hroomph.com Infographic from HROomph - re-imagining HR, re-inventing business A-Plan generates: Identifying / removing barriers to achievement -> * Self-appraisal and review scoresheets = job evaluation x review scores * Employee Contribution results * Forms for online job applications Also used for: * In-house talent spotter * Applicant interview scoresheets Removes obstacles to achievement -> better solutions and processes,training, changed targets The new approach Before Now double click to changethis text! Drag a cornerto scale proportionally. Talent Talent INNOVATION INNOVATION "I hope they think I'm OK." "I feel great!We did it!" double click to change this header text! BUSINESS TARGETS DEPTTARGETS EMPLOYEE TARGETS
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