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Created with Fabric.js 1.4.5 . Understanding Yourself | Navigating Clonflict Conflict Pivot By Tammy Lenski Competence youre hooked when you perceive that someone is questioning your intelligence or skills. 1. 2. What is Conflict? Conflict:You Conflict is a collision of strategies used to meet needs and interest. Conflict is a collision of strategies used to meet needs and interest. R A I N Resources:-Conflict Pivot by Tammy Lenski-Anger by Thich Nhat Hanh-Getting to Yes by William Ury- Difficult Conversations by Stone,Patton, & Heen-Developing your Conflict Competence by Runde and Flanagan-Beyond Reason by Fisher & Shapiro-Man's Search for Meaning by Viktor Frankl-Forgive for Good by Dr. Fred Luskin What is your hook? Inclusion youre hooked when someone appears to be excluding you in some way (from a group, an event, a committee, etc.) or implies youre not a good companion. 3. 3. Autonomy youre hooked when someone appears to be trying to control you, imposing on you, or threatening your self-reliance. 4. 5. Status youre hooked when you perceive that someone is threatening or dissing your tangible and intangible assets, including power, position, economic worth, and attractiveness. Reliability youre hooked when you perceive that someone is questioning your trustworthiness or dependability. 6. Morality youre hooked when someone appears to be questioning your moral values or integrity. (Dissing your honor or character.) Away from the story and toward the message Away from the behaviors and toward the hooks Away from the past and toward the future
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