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Created with Fabric.js 1.4.5 Information Management- 2014 Overview What's Achievement Management? What's Achievement Management? One Simple Rule: Don't just tell people what you want them to do. On their very first day in the job. When? BUSINESS GOALS EVERYBODY has clear targets, aligned to business goals EVERYBODY has clear targets, aligned to business goals. Tell them what you expect them to ACHIEVE! Where? In their Job Description ... ACHIEVEMENT PLAN What's that? 10-20 Responsibilities ... each with 1-3 measurable targets Handle incoming phone-calls * Nobody waits longer than 30 secs * Boss always returns important calls same day E.g. ACHIEVEMENT PLAN 5 Major project delivered .. each with minimal post production issues Handle incoming phone-calls * Nobody waits longer than 30 secs * Boss always returns important calls same day E.g. BI Changes- N966 report changes,Leasing reports been Automated ..another 5 lined up for next couple of months BAU Fixes Less failures, More data availabilityProactive Monitoring Proper Estimation --Sticking to deadlines Growing in number & getting mature as a Team - based on Responsibilities' impact on Profit, Customers, Colleagues, Systems How do we use it? What We Delivered?? What changed? - HR data mart- Financial Claims Scheme Phase 1 & 2 - Access and Payment systems- SHLA will be implemented- Tactical ACT solution Identifying / removing barriers to achievement -> Also used for: The new approach Before Now double click to changethis text! Drag a cornerto scale proportionally. Talent Talent INNOVATION INNOVATION "Task oriented" "Process Oriented" double click to change this header text! BUSINESS TARGETS DEPTTARGETS EMPLOYEE TARGETS ...n almost there.. - Basel III Liquidity- Intellinx- Repo Eligibility - FATCA- Branch Efficiency - ASIC ..... and couple of babies SDLC process Implemented * Design, Documentation, Testing been key
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