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Created with Fabric.js 1.4.5 Job Aid-Creating the ideal L & D function learning and development infrastructure ? -Organizational processes, policies, structures, cultural aspects, and programs that are designed to facilitate learning and development in an organization.-For more effective L&D in your organization, you can create an infrastructure for individuals, teams/groups, and your organization as a whole. Individual Level Training based on different styles Learn from experience Encourageself-reflection Provide training based on various methods by considering different learning styles (e.g. Gamification: Game mechanics are used to incentivize learning progress) use individuals jobs as good resources for L&D Get into the right state and environment; Ask the right question; Be 100% truthful; Attain clarity: analyze the situation by writing and coming to a solution;Make a decision and commit to it; Group/ TeamLevel Build Learning Community Team Building Think-Pair-Share Online learning community Learners meet other learners on the online platform (i.e. Blog) Peer-to-peer learningSome of the learning in organization happens through interaction of users with each other (e.g. collaboration, mutual feedback) Establish Operating Norms The ground rules make specific the abstract core values of facilitation and group effectiveness. (Schwarz, 2002, p.9). Foster an Environment of Trust Build trust by explicitly and collaboratively defining the common values and behavior that will contribute to achieving the shared goals of the group.Create a Buddy System. By creating a "buddy system" whereby pairs or groups of learners are responsible for joint participation and contribution and keeps people engaged. [Steps]:Think individually about a topic or answer to a question; Share ideas with partner. Discussing an answer with a partner serves to maximize participation, focus attention and engage students in comprehending the reading material. OrganizationLevel Align L&D goal and objectives with evaluation Develop Supportive leadership The expectations of L&D need to be clearly identified and aligned with organizational vision. Assess if the L&D goal and objectives are accomplished.Employees can be encouraged to participate in setting L&D goal and objectives and in an evaluation process. Facilitate Knowledge sharing Organizational Policies Recognize people who take initiatives for L&D.Rewards people who are engaged in L&D for themselves and for the organization. Build two-way communication systems: (e. g.) Suggestion systems, Bulletin boards, or SNS Create database that captures individuals knowledge and lessons learned: (e.g.) Intranet for knowledge sharing, Blogs, or Wikis Embrace employees needs for L&D and create learning opportunities and training programs.Coach and mentor employees.Create a safe environment to learn based on trust and mutual respect. Moonju Sung, Xuemei Sun,Yue Yu, Wenying Zeng
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