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Created with Fabric.js 1.4.5 double click to change this title text! Eva Szoradi 5616HL Eindhoven, Hastelweg 36A+31 6 81 73 79 Work Experience Philips Lighting B.V./ / Project Management Support Officer (2014 May-Present) Facilitated the ISO 9001 audit compliance process by creating link between the business process management system and overall End to End processes during a transformational periodAnalyzed Customer Experience metrics such as Net Promoter Score and Differentiated Value PropositionLinked key markets marketing capabilities to their Customer Experience scores and relevant business processesCreated process-related Market to Order audit reportsMaintained contacts and informed key markets about audit planning and reporting Responsibilities Manage risk and issue process by ensuring timely escalation to relevant stakeholdersMaintain project SharePoint site by performing system administrative activities such as site creation, backup, issue resolutionProvide an audit track including ownership for all SharePoint documentation and knowledge managementEnsure accurate execution of the on - and off boarding process based on in- outflow of resourcesProvide monthly reporting on program status to various excellence teams Responsibilities Philips Lighting B.V./ / Intern in Marketing Excellence (2013 July-2014 May) Education Double Degree Bachelors Programme Avans University of Applied Sciences Breda, The Netherlands (2012-2014) International Business and Management Studies (IBMS) Budapest Business School Budapest, Hungary(2010-2014)College of International Management and Business (CIMB) Skills Organization Problem solving Time management Pragmatism HungarianEnglishFrenchDutch Interests Gastronomy Travel Fitness Languages
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